Customer Care

We care about you!

Sales Tax

By law, all items shipped to addresses in Ohio will be charged sales tax.


We ship orders from Cleveland, Ohio via FedEx, UPS or US Postal Service. Shipping charges are calculated based on weight and delivery location.

International Orders

Yes, Ohio Knitting Mills will gladly ship internationally. International Shipping rates will be calculated at checkout.


We want you to love your Ohio Knitting Mills clothes; if for any reason your purchase is not completely satisfactory, feel free to return it to us within 14 days for a full refund. We will gladly accept returned items providing they are in the condition that they have been sent to you, unworn, and will credit the item’s full purchase price (plus any applicable taxes) to your method of payment.

What do you do with my personal information?

When you sign up for our newsletter, we will of course keep you in the know. Ohio Knitting Mills will not rent or sell your name, address, email or any other personal information to any third party company or organization. Ever.

Legal Notices

This site, any portion of this site, or the products it sells may not be reproduced, duplicated, copied, sold, resold or otherwise exploited for any commercial purpose that is not expressly permitted by Ohio Knitting Mills. We use Secure Sockets Layer (SSL) technology to safely process all your payment information.